Order Arrived with Items Damaged

I received my order and I have defective/damaged items.

We sincerely apologize that it is an ultimate inconvenience to receive damaged or defective items after waiting anxiously for your package. But we pride ourselves very much on providing the best service we can so please contact us immediately so that we can resolve the issue soon.

Please note that if you do not contact our customer care team 7 days after receiving your package, it will automatically be deemed as the items you received are in good order. Should you require a return, please ensure it's within our 30-day return policy.  


Other helpful answers

Order Arrived with Missing Items
Order Not Yet Received
Shipping and Handling
Return Policy
Health Information